Frequently asked questions
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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Soft and Comfortable Flannel Material: Made from high-quality flannel fabric, this cow horn headband is incredibly soft and gentle on your skin, making it perfect for daily use during skincare routines, bathing, or relaxing at home. Its lightweight design ensures maximum comfort without causing irritation.
Unique Cow Horn Design with Wristbands: Featuring adorable cow horn details and matching wristbands, this headband adds a fun and stylish touch to your beauty routine. The playful design is perfect for animal lovers or anyone looking to add a quirky accessory to their collection.
Adjustable and Secure Fit: Designed with an elastic band, this headband is adjustable to fit all head sizes comfortably. It stays securely in place, keeping your hair away from your face without slipping, whether you're washing your face, applying makeup, or enjoying a spa day.
Versatile and Practical Use: Ideal for skincare, bathing, or simply lounging at home, this headband is a must-have for women who value both functionality and style. It’s also a great gift for friends or family who enjoy practical yet cute accessories.
Easy to Clean and Durable: The flannel material is easy to wash and maintain, ensuring long-lasting use. Its durable construction makes it a reliable choice for everyday wear, while the charming cow horn design keeps it fashionable and eye-catching.
Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.
At ILLUSION CO, all orders are processed within 2 business days and shipped worldwide. Standard delivery typically takes 7 to 15 business days, with shipping rates calculated at checkout and free standard shipping available on orders over AUD 140. Once your order is dispatched, you will receive tracking details via email. We offer a 14 day return policy from the date you receive your item. Products must be unused, unworn, with tags and in original packaging, and returns must be approved before being sent back. Approved refunds are issued to your original payment method within 10 business days. For any shipping or return enquiries, please contact us at info@illusionco.com.au
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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