Privacy Policy – Foreva Lifestyle

Last Updated: July 2026

Foreva Lifestyle ("Foreva Lifestyle", "we", "our", or "us") operates this website and online store, including all related information, content, features, products, tools, and services (collectively, the "Services"). Our store is powered by Shopify, allowing us to provide a secure and seamless shopping experience.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, make a purchase, contact us, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described below.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following types of personal information:

Contact Information

• Full name

• Billing and shipping address

• Email address

• Telephone number

Payment Information

When you make a purchase, payment information is securely processed through our payment providers. This may include payment method details, transaction information, and payment confirmation. Foreva Lifestyle does not store your complete payment card details.

Account Information

If you create an account, we may collect:

• Username

• Password

• Account preferences

• Saved addresses

• Wishlist information

Order Information

We collect information relating to your purchases, including:

• Products viewed or purchased

• Shopping cart activity

• Order history

• Returns and exchanges

• Order preferences

Customer Communications

When you contact us by email or through our website, we collect the information you choose to provide, including customer support enquiries, reviews, and feedback.

Device & Website Usage Information

When you browse our website, we may automatically collect information such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed

• Time spent on our website

• Referral source

• Cookies and similar technologies

How We Collect Your Information

We collect personal information in several ways, including:

• Directly from you when you place an order, create an account, subscribe to our newsletter, or contact us.

• Automatically through cookies, analytics tools, and similar technologies when you browse our website.

• From trusted service providers who help us process payments, fulfil orders, analyse website performance, and provide customer support.

• From advertising, marketing, and social media partners where permitted by law.

How We Use Your Personal Information

We use your personal information to:

• Process and fulfil your orders.

• Deliver your purchases.

• Provide customer support.

• Process returns and refunds.

• Manage your account.

• Personalise your shopping experience.

• Improve our website and Services.

• Detect fraud and maintain website security.

• Communicate with you regarding your orders.

• Send promotional emails and special offers where you have consented to receive them.

• Comply with legal and regulatory obligations.

Marketing Communications

If you subscribe to our marketing emails, we may send you updates about new skincare products, accessories, promotions, exclusive offers, and brand news.

You can unsubscribe at any time by clicking the Unsubscribe link included in our emails or by contacting us at info@foreva.store.

How We Share Your Personal Information

We only share your personal information when necessary to operate our business, fulfil your orders, or comply with legal obligations.

Your information may be shared with:

• Shopify, which powers our online store and securely processes certain personal information.

• Payment providers to securely process transactions.

• Shipping and fulfilment partners to deliver your orders.

• Technology and analytics providers who help us maintain, improve, and secure our website.

• Marketing partners where you have consented to receive promotional communications.

• Government authorities or regulators where disclosure is required by law.

We do not sell your personal information to third parties.

Shopify

Our store is hosted by Shopify. Information you provide through our website may be processed by Shopify to facilitate secure payments, order management, fraud prevention, website functionality, and customer support.

To learn more about how Shopify handles personal information, please refer to Shopify's Privacy Policy.

Cookies and Similar Technologies

Foreva Lifestyle uses cookies and similar technologies to improve your browsing experience.

These technologies help us:

• Remember your preferences.

• Keep your shopping cart active.

• Understand how visitors use our website.

• Improve website performance.

• Personalise content and marketing where permitted.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Third-Party Services

Our website may contain links to third-party websites, social media platforms, or external services.

These third parties operate independently from Foreva Lifestyle, and we are not responsible for their privacy practices, content, or security. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and products are not intended for children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information promptly.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Although we use secure technologies and trusted service providers, no method of transmitting or storing information online can be guaranteed to be completely secure.

We encourage customers to keep their account credentials confidential and use strong passwords.

Data Retention

We retain your personal information only for as long as necessary to:

• Provide our Services.

• Complete transactions.

• Maintain customer accounts.

• Meet legal, accounting, and taxation requirements.

• Resolve disputes.

• Enforce our policies and agreements.

When your information is no longer required, it will be securely deleted or anonymised where reasonably practicable.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information where permitted by law.

• Withdraw consent to receive marketing communications.

• Request a copy of your personal information where applicable.

To exercise any of these rights, please contact us using the details below.

International Data Transfers

Because some of our technology providers and service partners operate internationally, your personal information may be transferred, stored, or processed outside Australia.

Where this occurs, we take reasonable steps to ensure your personal information remains protected in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal obligations, or website functionality.

The updated version will always be published on this page with the revised "Last Updated" date.

Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us.

Foreva Lifestyle

Website: www.foreva.store

Email: info@foreva.store