Frequently asked questions
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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Product Overview
This natural rose quartz gua sha tool is a hand-polished facial massage board designed for women seeking a calming, cooling addition to their daily skincare routine. Crafted from genuine pink crystal stone, each piece carries unique natural veining and colour variation. The smooth, curved shape glides comfortably across facial contours, offering a soothing ritual that can be used with facial oils or serums for effortless movement across the skin.
Key Features
Why It Stands Out
Facial massage tools continue to gain traction in Australian beauty routines as consumers embrace natural, non-invasive skincare rituals. Rose quartz gua sha boards in particular have become a sought-after choice for their aesthetic appeal and cooling properties . This tool offers an accessible entry point into facial massage without the complexity of multi-step devices. The natural stone construction and hand-finished quality provide a tactile, mindful experience that elevates a standard skincare routine into a moment of self-care. It is a thoughtful gift option for beauty enthusiasts and wellness-focused individuals.
Specifications
Ideal For
Notes
Please allow slight colour and pattern variation due to the natural stone material. Each piece is unique in its veining and shade depth. Handle with care to avoid dropping on hard surfaces, as natural stone may chip or crack upon impact. Store in a dry place. This product is intended for external massage use only and is not a medical device.
FAQ
Returns, Refunds and Replacements
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Delivery is approximately 5-12 business days (excluding weekends and public holidays).
At ILLUSION CO, all orders are processed within 2 business days and shipped worldwide. Standard delivery typically takes 7 to 15 business days, with shipping rates calculated at checkout and free standard shipping available on orders over AUD 140. Once your order is dispatched, you will receive tracking details via email. We offer a 14 day return policy from the date you receive your item. Products must be unused, unworn, with tags and in original packaging, and returns must be approved before being sent back. Approved refunds are issued to your original payment method within 10 business days. For any shipping or return enquiries, please contact us at info@illusionco.com.au
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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