Frequently asked questions
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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10 Pack of Nose Pads for CPAP masks: Pack of 10 custom designed CPAP gel pads that fit a wide range of CPAP masks. They are specifically designed to reduce red marks and reduce irritation.No More Morning Pain: Wake up feeling fresh without the red spots, sores, and mask pain. These comfort CPAP nasal pillows help to provide extra comfort.Directions For Use: Wash your face before use to prevent your skins natural oils from causing the pad to slip. Wash the CPAP gel nose pad with warm soapy water after every use to keep it sticky for longer.One Size Fits Most: The CPAP nose gel pad is custom designed to fit a wide range of CPAP masks. It can also be trimmed to fit even moreLong Lasting: Preserve the CPAP nasal gel pad for up to 3 weeks by following the instructions carefully. Made from a non-staining amp; flexible material designed for repeated use.
Returns, Refunds and Replacements
Products received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with local consumer laws. We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. Please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Delivery is approximately 5-10 business days (excluding weekends and public holidays).
At ILLUSION CO, all orders are processed within 2 business days and shipped worldwide. Standard delivery typically takes 7 to 15 business days, with shipping rates calculated at checkout and free standard shipping available on orders over AUD 140. Once your order is dispatched, you will receive tracking details via email. We offer a 14 day return policy from the date you receive your item. Products must be unused, unworn, with tags and in original packaging, and returns must be approved before being sent back. Approved refunds are issued to your original payment method within 10 business days. For any shipping or return enquiries, please contact us at info@illusionco.com.au
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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