Frequently asked questions
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
Follow Us On:
Couldn't load pickup availability

Super soft sponge gently oil, and impurities, promoting healthier, smoother skin with regular use. Softens when soaked in water, ensuring long-lasting performance for daily use
Improves blood circulation, reduces bumps, and reveals brighter skin. Our sponge is suitable for all skin types, making it the perfect choice for everyone looking to enhance their bathing experience
Designed to be gentle enough for everyday use, unlike harsh exfoliators. Comes in a pack of two with a lanyard for easy hanging
Absorbs water effectively for a smooth glide across the skin. The compact size of 7cm×13cm ensures that you can easily store the sponge without taking up much space, making it ideal for both home and travel use
Features a 3D texture that deeply cleanses the skin surface. With straightforward instructions, just soak your body, dry off, wash the bath sponge, and gently rub back and forth on your skin for a luxurious cleansing experience
Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.
At ILLUSION CO, all orders are processed within 2 business days and shipped worldwide. Standard delivery typically takes 7 to 15 business days, with shipping rates calculated at checkout and free standard shipping available on orders over AUD 140. Once your order is dispatched, you will receive tracking details via email. We offer a 14 day return policy from the date you receive your item. Products must be unused, unworn, with tags and in original packaging, and returns must be approved before being sent back. Approved refunds are issued to your original payment method within 10 business days. For any shipping or return enquiries, please contact us at info@illusionco.com.au
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
| Product | SKU | Description | Collection | Availability | Product type | Other details |
|---|