Frequently asked questions
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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【Large capacity, but not bulky】Measuring a spacious 10.23" x 7", this cosmetic bag is deceptively roomy, easily holding foundations, brushes, skincare bottles, and more.
【Durable material】Crafted for durability and daily use, the high-quality corduroy fabric ensures your bags can withstand the rigors of travel and daily handling.
【Special print design】The elegant beige color paired with the playful fruit design creates a timeless accessory that remains chic and functional season after season.
【Perfect match for your item】The soft corduroy makeup bags can hold various kinds of small items like cosmetics, toiletries, brushes or pens.They are the best partners for your vacation, business trip, or everyday use
【Ideal cosmetic bag choice】Enjoy ultimate convenience with this complete 2-piece cosmetic bag set. It offers an instant organization solution for all your beauty tools and accessories. Thoughtfully designed to meet all your needs, it makes for a fantastic gift for her
Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.
At ILLUSION CO, all orders are processed within 2 business days and shipped worldwide. Standard delivery typically takes 7 to 15 business days, with shipping rates calculated at checkout and free standard shipping available on orders over AUD 140. Once your order is dispatched, you will receive tracking details via email. We offer a 14 day return policy from the date you receive your item. Products must be unused, unworn, with tags and in original packaging, and returns must be approved before being sent back. Approved refunds are issued to your original payment method within 10 business days. For any shipping or return enquiries, please contact us at info@illusionco.com.au
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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