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Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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Product Description Product Description Material: PVC Size: 24*10cm, total length 69cm including straps Color: blue, red Quantity: 1pc Package Content: 1 * Gel Hot and Cold Eye Mask 1.【Show Size】: 24*10cm, total length 69cm including straps, suitable size for most people 【Suitable Shape】: This eye mask is in line with the human face shape and the distance to the eye hole can satisfy most people. The drawstring buckle strap also allows for size adjustment, giving you a comfortable fit. 【Gel Beads】: The cooling gel eye mask has gel beads inside that can keep the temperature longer. You can put the eye mask in hot water or in the refrigerator for hot or cold effects. For better results, it is better to combine the two methods together 4.【Warm Prompt】: Put the blindfold in the refrigerator and pre-chill for 30-60 minutes, then leave for 4-6 minutes, soak in warm water, use for 10-15 minutes each time, reapply daily Returns, Refunds and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations. Delivery Timeframe Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows: For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.
At ILLUSION CO, all orders are processed within 2 business days and shipped worldwide. Standard delivery typically takes 7 to 15 business days, with shipping rates calculated at checkout and free standard shipping available on orders over AUD 140. Once your order is dispatched, you will receive tracking details via email. We offer a 14 day return policy from the date you receive your item. Products must be unused, unworn, with tags and in original packaging, and returns must be approved before being sent back. Approved refunds are issued to your original payment method within 10 business days. For any shipping or return enquiries, please contact us at info@illusionco.com.au
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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