Frequently asked questions
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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PREMIUM MATERIAL:Made from premium non-woven fabric, our disposable head wraps are soft, breathable, and lightweight.They offer a comfortable fit with excellent elasticity, effectively keeping your hair in place
ONE SIZE FITS MOST:Featuring an adjustable magic tape, these head wraps fit head sizes from 18-28 inches (40-70 cm).They stretch comfortably to keep your hair neat and out of your face
PERFECT FOR MAKEUP AND SKINCARE:Our disposable spa headbands keep your hair away from makeup and skincare products. With plenty in each pack, they meet daily needs, simplify your routine,and help reduce laundry costs. Easy to use and convenient
VERSATILE USE:These headbands are ideal for showers, spas, face washing, makeup, and facial care. Perfect for workouts, sports, and activities like yoga, running, and more. Great for home, spas, hair salons, and beauty salons
PACKAGE INCLUDES: Each order includes 200 disposable stretch headbands, perfect for facial treatments. They fit well, covering a large area of the ears. Each headband is individually wrapped for single use
Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.
At ILLUSION CO, all orders are processed within 2 business days and shipped worldwide. Standard delivery typically takes 7 to 15 business days, with shipping rates calculated at checkout and free standard shipping available on orders over AUD 140. Once your order is dispatched, you will receive tracking details via email. We offer a 14 day return policy from the date you receive your item. Products must be unused, unworn, with tags and in original packaging, and returns must be approved before being sent back. Approved refunds are issued to your original payment method within 10 business days. For any shipping or return enquiries, please contact us at info@illusionco.com.au
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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