Frequently asked questions
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Jojoba Oil (pronounced ho-ho-ba) is a liquid wax that is similar to sebum naturally produced by skin. Loaded with crucial components such as Vitamin E B, antioxidants and essential fatty acids, it may help repair skin cells while providing intense hydration and prolonged moisture.
Jojoba Oil is widely used as a carrier oil, boasting numerous skincare benefits, as well as for its hair conditioning qualities, which add shine, moisture, and manageability.
Please Note: At cool temperatures it may go cloudy (due to the wax), however gentle warming will return its to clear state.
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Disclaimer
At ILLUSION CO, all orders are processed within 2 business days and shipped worldwide. Standard delivery typically takes 7 to 15 business days, with shipping rates calculated at checkout and free standard shipping available on orders over AUD 140. Once your order is dispatched, you will receive tracking details via email. We offer a 14 day return policy from the date you receive your item. Products must be unused, unworn, with tags and in original packaging, and returns must be approved before being sent back. Approved refunds are issued to your original payment method within 10 business days. For any shipping or return enquiries, please contact us at info@illusionco.com.au
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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