Frequently asked questions
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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Cute Bow Design: There’s a lovely bow on the spa headband with the same material and touch, making it more pretty and giving a cuter style of your sweetness. 4 colors in this set to choose that all of them are popular colors that girls like the most.
High Elasticity: This makeup headband is 7.5 inches in circumference with superb elasticity and can be stretched up to 14 inches, you would feel effortless to wear and take off, especially for who wear makeup and foundation on. The hair band is designed in 3 inches of the width to provide better comfort and relaxation, and it is also the perfect size for most people’s heads.
Soft material: Our hair band is made of soft coral velvet, which causes no irritation to the skin. It feels fluffy and soft when wearing, and is not easy to slip, leaving no marks on the skin and forehead.
Easy To Wash: The superfine fiber wool cloth has very well absorbent and is super easy to wash and clean. Whether it is washed by hand or machine, the shape and size of this facial hair band will not change.
Perfect Gift for Teen Girls: This hairband with its pop of color and comfortable texture is popular with teenage girls and is perfect for holiday gift-giving. This puffy makeup headband is versatile for spa, yoga, sports, makeup, face washing, bathing, facial mask application and other facial care, you can pleasantly enjoy your leisure time without restraint and tightness on hair and head and keep your hairline clean.
Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.
At ILLUSION CO, all orders are processed within 2 business days and shipped worldwide. Standard delivery typically takes 7 to 15 business days, with shipping rates calculated at checkout and free standard shipping available on orders over AUD 140. Once your order is dispatched, you will receive tracking details via email. We offer a 14 day return policy from the date you receive your item. Products must be unused, unworn, with tags and in original packaging, and returns must be approved before being sent back. Approved refunds are issued to your original payment method within 10 business days. For any shipping or return enquiries, please contact us at info@illusionco.com.au
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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