Frequently asked questions
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? 7-Color Intelligent Light Therapy System
Red Light (620nm): Stimulates collagen production, improves skin elasticity, and reduces fine lines
Blue Light (460nm): Targets acne-prone skin, inhibitsCutibacterium acnes, and regulates sebum secretion
Green Light (525nm): Evens out skin tone, brightens dull complexion, and enhances overall radiance
Yellow Light (590nm): Soothes sensitivity, reduces redness, and strengthens skin's recovery ability
Violet Light (415nm+630nm): Dual-frequency blue and red light, specially designed for combination skin
Light Blue/Cyan Light: Cools and calms, minimizes poresideal for summer skincare
White Light: Basic cleansing mode, enhances absorption of skincare products
⚡ Portable Rechargeable Design
Fast USB chargingone charge provides approximately 1520 uses
Lightweight body (approx. 180g) for effortless portability
Ergonomic curved mask design for full facial coverage of key areas
? Smart Skincare Experience
15-minute auto timer per zone prevents overuse
Three adjustable intensity levels to suit different skin needs
Food-grade silicone lining, gentle on skin and easy to clean
Daily Skincare Routine
Morning: Green Light mode (3 minutes) to awaken and brighten skin + daily makeup prep
Evening: Select light therapy based on skin concern (1015 minutes) for deeper treatment
Special Occasion Care
Before important dates: 3 consecutive days of Red + Green Light combination
Around menstrual cycle: Blue + Yellow Light to soothe skin instability
During travel: Light Blue mode to calm post-sun exposure
Deluxe Gift Set Includes:
Main device (Light Beige color)
Dedicated storage pouch
Charging dock
Bilingual instruction manual (Chinese English)
Customizable greeting card slot (for handwritten notes)
Emotional Design Narrative:
"Seven colors of light, like seven days of unwavering care; a gentle touch activates not just a beauty device, but a dedicated moment of self-love each day."
Certified with International Electrotechnical Commission (IEC) safety standards
Medical-grade LED chips ensure precise and stable wavelengths
Water-resistant design (IPX4 rating) for easy cleaning and maintenance
365-day warranty with 30-day trial experience support
Recommended frequency: 34 times per week. Best results are achieved when paired with basic hydrating products. First-time users should begin with the lowest intensity to allow skin to gradually adapt to the light therapy. Consistent use over 28 days (a complete skin renewal cycle) delivers visible skin improvement.
Let technology blend gently into your skincare ritual. This light therapy mask device, combining professional efficacy with thoughtful gifting, is not only an effective skincare tool but also a high-quality present that conveys care. Turn on a beam of lightto brighten your skin and illuminate every moment of loving yourself.
Returns, Refunds, and Replacements
If the product you receive is faulty, damaged or not as described, you may be eligible for a return, refund or replacement under the Australian Consumer Law (ACL). We are committed to ensuring all products meet our customers' expectations for quality and reliability. However, please note that we do not accept returns or offer refunds for change of mind. We encourage you to consider your purchase carefully to ensure it meets your needs and expectations.
Delivery Timeframes
Please note that we cannot guarantee a specific arrival date. Delivery times (excluding weekends and public holidays) are as follows:
For customers in Victoria: approximately 7-10 business days.
For customers in New South Wales, South Australia, the Australian Capital Territory and Queensland: approximately 9-12 business days.
For customers in Western Australia, the Northern Territory and Tasmania: approximately 9-12 business days.
At ILLUSION CO, all orders are processed within 2 business days and shipped worldwide. Standard delivery typically takes 7 to 15 business days, with shipping rates calculated at checkout and free standard shipping available on orders over AUD 140. Once your order is dispatched, you will receive tracking details via email. We offer a 14 day return policy from the date you receive your item. Products must be unused, unworn, with tags and in original packaging, and returns must be approved before being sent back. Approved refunds are issued to your original payment method within 10 business days. For any shipping or return enquiries, please contact us at info@illusionco.com.au
Shipping is calculated based on your location and th items in your order. You will always know the shipping price before you purchase.
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